Cancellation policy

You will have a maximum of 24 hours prior to the agreed date and time if you wish to cancel your booking.

In case of no-show or cancellation before 15 hours prior to the agreed date and time, a charge of 30 euros per person will be applied to your credit card.

You have a grace period of 30 minutes. Please call us on +34 971 395 744 if you are more than 15 minutes late or you will be considered a no-show.

Reservations made by telephone will only be confirmed after you have provided your credit card details. If this step is not taken after the time stipulated in the email sent, they will be cancelled immediately.